about us

We are a friendly physiotherapy practice, based in Atherstone, North Warwickshire.

We offer appointments in our clinic in Atherstone, and also home visits in the surrounding areas of Leicestershire, Warwickshire and Staffordshire.

We specialise in neurological rehabilitation, vestibular rehabilitation and general rehabilitation.

Our clients are at the heart of everything we do, and we are driven by offering a high quality, professional and individual service, aimed to help you achieve your goals.

As part of your initial assessment, we will establish what is important to you, and base your treatment plan around your goals and individual needs.

Neuro Rehab Services was started in 2019, by Hayley Stevens. It will continue with Sarah Kayran leading the service when Hayley retires in June 2025.

Please scroll down to find out more about our team.

 

meet the team

Sarah Kayran

BSc (Hons) PHYSIOTHERAPY MCSP

Sarah qualified as a Chartered Physiotherapist in 2006 at Manchester Metropolitan University. She has over 18 years experience working as a physiotherapist both in the NHS and privately; 15 years have been spent working in Neurological Rehabilitation- she has experience in acute stroke and neurological rehabilitation, sub-acute inpatient rehabilitation, a neurological day unit, neuro outpatients and neurological community visits.

She worked as a Clinical Specialist in Neurology at a local NHS Trust before making the move to lead Neuro Rehab Services. The clinical specialist role involved day to day management of the service, supervision and training of staff, flying the flag for neurology to improve services for people living with a neurological condition and treating patients with a variety of complex neurological presentations.

In April 2025 Sarah was invited to teach masters students about Parkinson’s Disease at the University of Wolverhampton.

Sarah won an award for a Multiple Sclerosis audit, showing how her service met National Guideline recommendations for treatment of MS.

Sarah will become the manager of Neuro Rehab Services in June 2025 when Hayley Stevens retires.

Sarah’s post graduate training includes;

  • 3 week Bobath Course

  • Vestibular Rehabilitation

  • Management of ataxia

  • Parkinson’s Rehabilitation

  • Balance and Motor control

  • Management of the complex shoulder

  • Management of the complex neurological patient

  • MS, FND, Pilates and MND workshops

Sarah is registered with the CSP, HCPC and ICO.

Please see the testimonials page for recent feedback from some of Sarah’s patients.

When Sarah isn’t working, she enjoys sailing and paddle boarding. She volunteers as an Assistant Sailing Instructor, teaching children and adults to sail at a local sailing club.

Hayley Stevens

graduate Diploma in physiotherapy MCSP

Hayley is the founder of Neuro Rehab Services. She has a wealth of physiotherapy experience, with a specialism in neurological rehabilitation and general rehabilitation. She has worked both in the NHS and privately. She qualified in 1992 from the Royal Orthopaedic Hospital in Birmingham.

Hayley says “I started the business in May 2019. My dream was to create a rehabilitation service that treated people holistically and with care. I have enjoyed my 6 years of developing the business and meeting so many clients and families along the way. I will really miss everyone but I know I am passing the gauntlet to a very professional, caring and very skilled physiotherapy manager in Sarah Kayran. I look forward to hearing about all of your success with Neuro Rehab Services.”

Hayley is due to retire from Neuro Rehab Services in June 2025, and will be handing over the management of Neuro Rehab Services to Sarah Kayran.

SaRAH BUSH

BSc (Hons) Physiotherapy MCSP


Sarah is an experienced physio with 25+ years of experience working in the NHS in acute hospitals, community hospitals, clinics and client's homes.  Sarah is passionate about client centred rehabilitation and enjoys working with clients to achieve meaningful goals. She is caring and compassionate and feels it is a privilege to work alongside clients to assist them on their rehab journey to reach their full potential.

When Sarah is not working, she enjoys spending time with her family, walking, running, reading and travelling.

Our Values

Caring Professional Honesty Quality

  • We always aim to treat clients as we would want ourselves or family members to be treated.

    We will always be respectful, and treat you with dignity.

    Providing a caring and high quality service is our main aim, and the reason that Neuro Rehab Services was established.

    Treatments and goals are always client centred and bespoke to allow your needs to be met.

  • We will always treat you, and your relatives/ carers with dignity and respect.

    Communication will always be professional and tailored to your needs. We will ensure that you understand the outcome of your assessment and treatment sessions, the reason for your rehabilitation programme, and expected outcomes from rehabilitation.

    We will always gain your consent before completing treatment techniques, will ensure the treatment choices are safe for you, and that you are aware of any risks or side effects associated with your treatment.

    We will always be professional during your sessions, when completing documentation and when liaising with other people involved in your care (with your consent).

    We ensure confidentiality and GDPR guidelines are followed. We use a third party patient management system to secure your clinical information, and older documentation is paper based and securely stored.

    We ensure that we are competent to a high level, and that we continually develop our skills to ensure you are accessing the highest standard of care.

    We comply with policies such as infection control and health and safety, to ensure your safety is maintained whilst in our care.

    All our physiotherapists are HCPC, CSP and ICO registered, and we abide by the codes of conduct and regulations of these governing bodies.

  • Honesty is very important to us at Neuro Rehab Services.

    Rehabilitation can achieve very different outcomes for different individuals, and we will be honest when setting your goals, to ensure your expectations are set correctly.

    Although some people access private physiotherapy for maintenance of their long term condition, we will always be honest when we feel you have reached your rehab potential, and further progression is unlikely. You are then able to make an informed choice about stopping physiotherapy.

    Rehabilitation appointments are usually 60 minutes, but if we feel you are able to progress to shorter sessions, we will offer this option to you.

    We never have hidden charges. Our prices are on our website, so you know what to expect, and any extra charges, such as milage and travel costs, will be advised when booking appointments.

  • We want clients at Neuro Rehab Services to access the highest quality care.

    This is achieved through our team having excellent clinical skills, post graduate training and a wealth of experience.

    We are committed to continual professional development, to ensure our knowledge and skills are continually updated, ensuring you receive high quality treatment.

    We will use client feedback to continually develop and improve our service.

    We use outcome measures, to allow you to see your progress during your rehabilitation journey, but also to allow us to monitor our effectiveness.